Here is shipping policy
Shipping within the USA takes 2-5 business days.
When will my order be shipped?
Orders ship daily except Sundays. USPS picks up orders daily at 4PM.
Where is my order shipping from?
Your order will be shipped from Houston tx
When will my tracking number updated?
Tracking numbers can take up to 24 hours to display results (estimated delivery date, current location, etc.).
How long until my package will arrive?
Orders can take anywhere from 2-5 days to arrive. To get an exact date, please check your tracking number.
Return Policy
We must receive your item within 14 days of the receipt of the product in order to process your return.
Open item return policy:
- We do not accept returns for open product.
- If you’re trying the food for the first time, we recommend ordering a single bag. We also recommend transitioning your dog to new foods slowly. This will help prevent an upset stomach.
- We do not accept returns for international orders.
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Reporting Damaged or Missing Products
If your K9Breeding Innovations product shipment arrives damaged or incomplete, please notify our Customer Service team within 14 days of delivery. To facilitate replacement of the affected item, kindly provide photos of the damage, including the shipping box, and email them to K9Breedinginnovstions.com. Our team will promptly contact you with further instructions.
Important Storage Guidelines
To maintain product quality, please store K9Breeding Innovations products in:
- A cool, dry environment
- Temperature-controlled conditions
- Original packaging (clamped shut)
Avoid storing products in:
- Garages
- Outdoor areas
- Open bags
- Storage containers
- Damp environments (such as basements)
Only regular priced items may be refunded. Sale items cannot be refunded.
- Email k9breedinginnovations.com with photos of damage (including shipping box)
- Only damaged item will be replaced